Privacy Policy

1. Introduction

Hatfield Lange Consulting LLC ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or engage our consulting services.

By using our website or services, you agree to the collection and use of information in accordance with this Privacy Policy.

2. Information We Collect

Personal Information

We collect personal information that you voluntarily provide when:

• Requesting a discovery session or consultation
• Contacting us through our website forms
• Engaging our professional services
• Subscribing to our communications

This personal information may include:

• Name and contact information (email, phone number)
• Business information (company name, industry, role, annual revenue)
• Professional profiles (LinkedIn URLs)
• Business objectives and priorities
• Communication preferences

Usage Information

We automatically collect certain information when you visit our website, including:

• IP address and browser information
• Pages visited and time spent on our site
• Referral sources and search terms
• Device and browser characteristics

3. How We Use Your Information

We use the information we collect for the following purposes:

• Service Delivery: To provide AI strategy consulting, education, and implementation services
• Communication: To respond to inquiries, schedule consultations, and provide updates
• Business Development: To understand client needs and tailor our service offerings
• Legal Compliance: To comply with applicable laws and regulations
• Website Improvement: To enhance user experience and site functionality
• Marketing: With your consent, to send relevant business insights and service updates

4. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

Service Providers

We may share information with trusted third-party service providers who assist in our business operations, including:

• Website hosting and maintenance (Replit)
• Database services (Neon - serverless PostgreSQL)
• Email communication services (SendGrid)
• Calendar and scheduling tools
• Analytics and performance monitoring

These service providers are contractually required to maintain the confidentiality and security of your information and may only use it for the specific purposes we authorize.

Legal Requirements

We may disclose your information when required by law, regulation, or court order, or to protect our rights, property, or safety.

Business Partners

With your explicit consent, we may share relevant information with our certified partners (such as Humantelligence) to deliver comprehensive AI coaching and career development services.

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against:

• Unauthorized access or disclosure
• Alteration or destruction
• Loss or misuse

However, no method of transmission over the internet is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

6. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless:

• A longer retention period is required by law
• We need the information to establish, exercise, or defend legal claims
• You have provided explicit consent for longer retention

7. Your Privacy Rights

Depending on your location, you may have the following rights regarding your personal information:

• Access: Request a copy of the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information
• Portability: Request transfer of your information to another service provider
• Objection: Object to processing of your information for marketing purposes
• Restriction: Request restriction of processing under certain circumstances

To exercise any of these rights, please contact us using the information provided below.

8. Cookies and Tracking

Our website may use cookies and similar tracking technologies to enhance your browsing experience. These technologies help us:

• Remember your preferences and settings
• Analyze website traffic and usage patterns
• Improve website functionality and performance

You can control cookie settings through your browser preferences. However, disabling cookies may affect website functionality.

9. International Data Transfers

As we operate globally and use cloud-based services, your personal information may be transferred to and processed in countries other than your country of residence, including the United States.

Data Hosting Location

Your information is primarily stored and processed in databases located in the United States through our service provider Neon (serverless PostgreSQL). This includes data from users located in the European Union and other international locations.

GDPR Compliance for European Users

For users in the European Union, we ensure GDPR compliance through the following measures:

• Standard Contractual Clauses: Our data processing agreements include EU-approved Standard Contractual Clauses for international transfers
• Service Provider Compliance: Neon (our database provider) is GDPR compliant with ISO 27701 certification and maintains a Data Processing Agreement
• Data Security: All data is encrypted in transit and at rest using industry-standard AES-256 encryption
• Legal Safeguards: Appropriate technical and organizational measures are in place to protect your data during international transfers

Your Consent

By using our services and submitting your information, you explicitly consent to the transfer of your personal information to the United States for processing and storage. You have the right to withdraw this consent at any time by contacting us, though this may limit our ability to provide certain services.

10. Children's Privacy

Our services are intended for business professionals and we do not knowingly collect personal information from children under 13. If we become aware that we have collected information from a child under 13, we will promptly delete such information.

11. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or applicable laws. We will notify you of significant changes by:

• Posting the updated policy on our website
• Updating the "Last Updated" date
• Sending email notifications for material changes (if you have provided consent)

12. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us: